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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawn Corbin

September 15, 2024

5  out of  5
rating by Shawn Corbin
"Karen Cole's State Farm insures ALL of our family vehicles. Karen is the Pinnacle of advocacy and professionalism. She pointed to ways we could save as well as increased coverage for very little extra output in premium to insulate us from financial ruin from being underinsured. Karen is a top-notch agent who is attentive and TRULY cares for her clients. An A+++ agency, would HIGHLY recommend to all."
We responded:
"Thanks so much, Shawn, for your kind words of appreciation. We are honored to have you and Karen as part of our State Farm family, and glad you are happy with our service. We appreciate you!"
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Nancy Sabbe

August 27, 2024

5  out of  5
rating by Nancy Sabbe
"Karen cole is a very knowledgeable insurance broker. I trust her to give me the best service and the BEST service"
We responded:
"Thanks so much, Nancy. We appreciate you!"
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Angela Chantelois

August 27, 2024

5  out of  5
rating by Angela Chantelois
"I’ve had progressive and AAA insurance. State Farm is by far the best I’ve had. I love that I can have such good service from Karen’s office."
We responded:
"We are so glad you are happy with us Angela and are happy you are part of our State Farm family."
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Kathy Ansberry Daquila

February 23, 2024

5  out of  5
rating by Kathy Ansberry Daquila
"Karen and her staff go above and beyond for their clients. I highly recommend them for personalized and caring service."
We responded:
"Oh Kathy, we appreciate you and are glad you are happy. Taking care of people like you is the best part of this business!"
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David Tong

December 20, 2023

5  out of  5
rating by David Tong
"She's head of the company in Camp Verde."
We responded:
"Thanks so much, David. We appreciate your being part of our State Farm family. Wishing you the best!"
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Gayle Anderson

December 17, 2023

5  out of  5
rating by Gayle Anderson
"Always a pleasure to go in and do business. Wishing everyone a wonderful holiday!"
We responded:
"Thanks so much, Gayle! We appreciate you. "
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Linda Wack

December 12, 2023

5  out of  5
rating by Linda Wack
"Having spent many years with a large, impersonal insurance company on the east coast, it was a refreshing change to follow a recommendation for Karen Cole's State Farm office when I moved to AZ. Karen is friendly, extremely knowledgeable, and lightening-fast to follow-up whenever I've had a question or concern. Michelle and the rest of the staff are equally amazing. It is great to work with a team that is fully invested in the local community. Highly recommend!"
We responded:
"Oh Linda, thank you so much for your kind words. We are truly happy to have you as part of our State Farm family and are glad we can provide personal service. It is why we come to work every day! People like you make it all worthwhile. "
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Jim Dundee

September 28, 2023

5  out of  5
rating by Jim Dundee
"Karen Cole’s office: This review is for Claim’s specialist Michelle, she has provide me with excellent customer service in all areas, over the years. She is lightning fast in handling a tow claim reimbursement!! Thank, Jim D ."
We responded:
"Thanks so much, Jim. Michelle is amazing, and we appreciate her too! I will pass along your very kind comments. With gratitude for your loyalty and appreciation, Karen."
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Monica Langlois

August 15, 2023

5  out of  5
rating by Monica Langlois
"These ladies are so very kind. They make you feel like you're an old friend that has been greatly missed. They always take time to find out how your life is going and visit with you. The best customer service ever! I highly recommend State Farm, and Karen Cole State Farm especially. You just can't go wrong!"
We responded:
"Thanks so much, Monica, for your kind review. It's been too long...we miss you too. Hope to see you soon. "
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Angela Heis

May 18, 2023

5  out of  5
rating by Angela Heis
"Friendly and knowledgeable. The staff are always eager to give advice and answer all your questions. They really take their time for you."
We responded:
"We appreciate you, Angela, and are glad you are part of our State Farm family. : )"
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Becca T

April 14, 2023

5  out of  5
rating by Becca T
"Words cannot express how grateful I am to have Karen Cole as my State Farm insurance agent. Having had bad experiences with other companies previously, I was pleasantly surprised of the treatment, care, and efficiency of State Farm Insurance. Add a top insurance agent, who is knowledgeable, kind, and detailed, such as Karen Cole to a wonderful company such as State Farm and you have a win-win team that is really there for you. It is more than her years of experience and extreme knowledge. Feeling awful after being in an accident, she reassured me of the process, and told me that is why we have insurance. I cannot tell you how beneficial that was to my emotional well-being. Later, when I had any questions of the claim process, she not only answered them, and directed me in the right direction, she would get specifics by calling directly to the claim agent on my behalf. I am so lucky to have Karen Cole as my representative. I highly recommend her for all insurance needs. Karen and her staff, Michelle and Trina, are the absolute best. The three of them make up a successful team with whom to do business. Thank you Karen, Michelle, and Trina for all you do. Way to go, Team!"
We responded:
"Thank you so much, Becca, for the great review. We are happy we could help you have a good experience and are honored to have you as part of our State Farm family. :)"
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christine touponce

March 30, 2023

4  out of  5
rating by christine touponce
"Didn't deal with agent, but dealt with secretary. Very pleasant and helpful lady"
We responded:
"Hello Christine, Thank you for your kind words. We appreciate you. "
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mike punkoney

May 20, 2022

5  out of  5
rating by mike punkoney
"Best place getting insurance and the people are awesome"
We responded:
"Hi Mike. Thanks so much for your kind words. We appreciate you!"
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scott herberg

December 22, 2021

5  out of  5
rating by scott herberg
"Informative"
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lucy wagner

October 8, 2021

5  out of  5
rating by lucy wagner
"Most helpful and nice insurance business I have ever had the pleasure to do business with. Karen and staff are knowledgeable and actually care about their clientale."
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Uncle Farts

August 30, 2021

5  out of  5
rating by Uncle Farts
"Always a good experience! State Farm is a highly rated and highly trusted company. They have earned our lifetime business."
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Steven Jones

May 30, 2021

5  out of  5
rating by Steven Jones
"Been a customer for 6 + years. Super people, great rates."
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Myra Sullivan

September 24, 2020

5  out of  5
rating by Myra Sullivan
"Great!!!"
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Barbie Bridge

August 23, 2020

5  out of  5
rating by Barbie Bridge
"Karen has always been knowledgeable and easy to work with. This time it was Michelle that helped me. She was very pleasant, professional and made what I thought would be an unpleasant experience, easy to resolve in a very short call. 5 stars."
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Michael Peterson

February 21, 2020

5  out of  5
rating by Michael Peterson
"I have been with Karen's office for going on 6 years and they have been helpful all the way."
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Roberta Russell

January 18, 2020

5  out of  5
rating by Roberta Russell
"Michelle is the agent that I work with, and she is excellent!"
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Steven Shader

March 4, 2019

5  out of  5
rating by Steven Shader
"my car got stuck in the mud and i had to pay $300 for an extraction, I called my insurance agent and she told me to send over the bill and they will cut a check the next day. it is great to have them by your side in a muddy situation."
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KetoKarine920

August 3, 2018

5  out of  5
rating by KetoKarine920
"Karen is a very kind and funny woman who really knows her stuff with insurance. You will be taken care of with all your insurance needs and no question goes unanswered."
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DaNonne Graham

April 12, 2017

5  out of  5
rating by DaNonne Graham
"Karen is very knowledgeable and friendly. Will highly recommend her for any insurance needs."