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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Ansberry Daquila

February 23, 2024

5  out of  5 rating by Kathy Ansberry Daquila
"Karen and her staff go above and beyond for their clients. I highly recommend them for personalized and caring service."
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David Tong

December 20, 2023

5  out of  5 rating by David Tong
"She's head of the company in Camp Verde."
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Gayle Anderson

December 17, 2023

5  out of  5 rating by Gayle Anderson
"Always a pleasure to go in and do business. Wishing everyone a wonderful holiday!"
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Linda Wack

December 12, 2023

5  out of  5 rating by Linda Wack
"Having spent many years with a large, impersonal insurance company on the east coast, it was a refreshing change to follow a recommendation for Karen Cole's State Farm office when I moved to AZ. Karen is friendly, extremely knowledgeable, and lightening-fast to follow-up whenever I've had a question or concern. Michelle and the rest of the staff are equally amazing. It is great to work with a team that is fully invested in the local community. Highly recommend!"
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Jim Dundee

September 28, 2023

5  out of  5 rating by Jim Dundee
"Karen Cole’s office: This review is for Claim’s specialist Michelle, she has provide me with excellent customer service in all areas, over the years. She is lightning fast in handling a tow claim reimbursement!! Thank, Jim D ."
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Donna Jablonowski

August 24, 2023

5  out of  5 rating by Donna Jablonowski
"Karen Cole has been my State Farm Agent for over 25 years. She and her Staff are responsive, knowledgeable and so helpful!"
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Monica Langlois

August 15, 2023

5  out of  5 rating by Monica Langlois
"These ladies are so very kind. They make you feel like you're an old friend that has been greatly missed. They always take time to find out how your life is going and visit with you. The best customer service ever! I highly recommend State Farm, and Karen Cole State Farm especially. You just can't go wrong!"
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Angela Heis

May 18, 2023

5  out of  5 rating by Angela Heis
"Friendly and knowledgeable. The staff are always eager to give advice and answer all your questions. They really take their time for you."
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Becca T

April 14, 2023

5  out of  5 rating by Becca T
"Words cannot express how grateful I am to have Karen Cole as my State Farm insurance agent. Having had bad experiences with other companies previously, I was pleasantly surprised of the treatment, care, and efficiency of State Farm Insurance. Add a top insurance agent, who is knowledgeable, kind, and detailed, such as Karen Cole to a wonderful company such as State Farm and you have a win-win team that is really there for you. It is more than her years of experience and extreme knowledge. Feeling awful after being in an accident, she reassured me of the process, and told me that is why we have insurance. I cannot tell you how beneficial that was to my emotional well-being. Later, when I had any questions of the claim process, she not only answered them, and directed me in the right direction, she would get specifics by calling directly to the claim agent on my behalf. I am so lucky to have Karen Cole as my representative. I highly recommend her for all insurance needs. Karen and her staff, Michelle and Trina, are the absolute best. The three of them make up a successful team with whom to do business. Thank you Karen, Michelle, and Trina for all you do. Way to go, Team!"
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christine touponce

March 30, 2023

4  out of  5 rating by christine touponce
"Didn't deal with agent, but dealt with secretary. Very pleasant and helpful lady"
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mike punkoney

May 20, 2022

5  out of  5 rating by mike punkoney
"Best place getting insurance and the people are awesome"
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scott herberg

December 22, 2021

5  out of  5 rating by scott herberg
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lucy wagner

October 8, 2021

5  out of  5 rating by lucy wagner
"Most helpful and nice insurance business I have ever had the pleasure to do business with. Karen and staff are knowledgeable and actually care about their clientale."
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Uncle Farts

August 30, 2021

5  out of  5 rating by Uncle Farts
"Always a good experience! State Farm is a highly rated and highly trusted company. They have earned our lifetime business."
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Steven Jones

May 30, 2021

5  out of  5 rating by Steven Jones
"Been a customer for 6 + years. Super people, great rates."
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Myra Sullivan

September 24, 2020

5  out of  5 rating by Myra Sullivan
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Barbie Bridge

August 23, 2020

5  out of  5 rating by Barbie Bridge
"Karen has always been knowledgeable and easy to work with. This time it was Michelle that helped me. She was very pleasant, professional and made what I thought would be an unpleasant experience, easy to resolve in a very short call. 5 stars."
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Michael Peterson

February 21, 2020

5  out of  5 rating by Michael Peterson
"I have been with Karen's office for going on 6 years and they have been helpful all the way."
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Roberta Russell

January 18, 2020

5  out of  5 rating by Roberta Russell
"Michelle is the agent that I work with, and she is excellent!"
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Steven Shader

March 4, 2019

5  out of  5 rating by Steven Shader
"my car got stuck in the mud and i had to pay $300 for an extraction, I called my insurance agent and she told me to send over the bill and they will cut a check the next day. it is great to have them by your side in a muddy situation."
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August 3, 2018

5  out of  5 rating by KetoKarine920
"Karen is a very kind and funny woman who really knows her stuff with insurance. You will be taken care of with all your insurance needs and no question goes unanswered."
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DaNonne Graham

April 12, 2017

5  out of  5 rating by DaNonne Graham
"Karen is very knowledgeable and friendly. Will highly recommend her for any insurance needs."